Contact Us

Whatever you need, we’ve got you covered. Since all RVCU employees are also members, we understand the ins and outs of the credit union world and understand that everyone’s financial journey is a little different. Let’s connect and let us help you make those financial dreams a reality!

Phone Numbers

IMPORTANT NUMBERS

  • Member Contact Center (M-F 8:00am-5:30pm)
    815-282-0300
  • Lost/Stolen Credit Card
    800-558-3424
  • Lost/Stolen Debit Card
    888-297-3416
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Contact Form

Consent to Communications. By providing a telephone number for cellular phone or other wireless device, you are expressly consenting to receiving communications at that number, including, but not limited to, prerecorded or voice mail message calls, text messages, and calls made by an automatic telephone dialing system from us and our affiliates and agents, including communication for marketing purposes.  This consent is not required in order to receive accounts, products, or services.  You are responsible for any fees imposed by your wireless service provider.

How to Opt-Out: To stop receiving text messages from Rock Valley Credit Union, text STOP to any text sent by the credit union. You may also call, email, or write to us any time to opt out of these calls or texts.